Frequently Asked
Questions & answers
Everything you need to know before starting your interior design project. Can't find your answer? Get in touch — we're always happy to talk.
Getting Started
How do I start a project with Kayjah?
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Book a consultation through our Contact page or WhatsApp us on +254 747 529 524. Share a bit about your space, your vision, and your timeline. A member of our design team will be in touch within 24 hours to schedule a call or showroom visit.
Do I need a finished space before contacting Kayjah?
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No. We work at every stage — from empty shells under construction to fully furnished homes that need a refresh. If you're building, the earlier you involve us, the better. We can coordinate with your architect and contractor to ensure the interior vision is integrated from day one.
Can I visit the Kayjah showroom?
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Yes. Our showroom is on Orbit Place, Chiromo Lane, Westlands. Open Monday to Friday 8:00 AM – 6:00 PM, and Saturday 9:00 AM – 2:00 PM. Walk-ins are welcome, but booking an appointment ensures a designer is available.
Design Process
How does the Kayjah design process work?
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Every project follows four stages: Discover, Design, Build, and Dwell. We start with a consultation to understand your lifestyle and vision, develop concepts and 3D walkthroughs for approval, then manage sourcing, contractors, and quality control until handover.
How long does a typical interior design project take?
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A single-room redesign typically takes 6–8 weeks. A full-home interior design project runs 12–20 weeks. Kitchen and cabinetry installations through ZBOM usually take 8–14 weeks including manufacturing and shipping.
Does Kayjah provide 3D renders before construction?
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Yes. Every project includes immersive 3D walkthroughs so you can experience your space before construction begins. You approve every material, colour, and layout in the render.
Do you work with my existing architect or contractor?
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Absolutely. We regularly collaborate with architects, builders, and project managers. We provide the interior design layer while your existing team handles structure and construction.
How involved will I need to be during the project?
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As much or as little as you'd like. You're the final decision-maker at every milestone — we simply make sure the process is effortless for you.
Costs & Pricing
How much does interior design cost in Kenya?
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Pricing varies based on scope, materials, and complexity. A single-room design project typically starts from KES 150,000. Full-home interior design ranges from KES 500,000 to KES 5,000,000+, depending on size and specification. We provide a detailed quotation after the initial consultation.
What does a Kayjah consultation cost?
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Our initial consultation is complimentary. We use this first meeting to understand your space, vision, and goals, then provide a detailed proposal with clear pricing.
What is included in the interior design fee?
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Our full-service fee covers initial consultation and site visit, concept development, mood boards, 3D visualization, detailed specifications, material and furniture sourcing, contractor coordination, project management, and final styling. Revisions during the design phase are included.
Does Kayjah offer consultation-only services?
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Yes. We offer standalone consultations including a site visit, design recommendations, colour and material direction, and a written brief you can hand to your own contractor.
Does Kayjah offer payment plans?
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Yes. For larger projects, payments are structured across milestones — typically an initial deposit, a mid-project payment, and final balance on completion.
ZBOM & Materials
What is ZBOM?
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ZBOM is one of China's largest premium cabinetry and furniture manufacturers — listed on the Shanghai Stock Exchange and supplying to over 60 countries. Kayjah is ZBOM's exclusive partner in Kenya, offering kitchens, wardrobes, living room furniture, and built-in storage.
Can I order ZBOM furniture without a full design project?
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Yes. You can purchase ZBOM cabinetry, kitchens, wardrobes, and furniture independently through our Collections page. Every piece is made to measure.
What makes ZBOM different from local cabinetry in Kenya?
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Precision manufacturing on German HOMAG production lines with sub-millimetre tolerances, E0-grade boards with zero formaldehyde emissions, and 10-year hardware warranties using Blum and Hettich components. Every piece is custom-manufactured and professionally installed.
How long does ZBOM delivery take in Kenya?
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Typically 8–14 weeks from order confirmation, including custom manufacturing, international shipping, and professional installation by our trained local team in Nairobi.
What ZBOM product lines are available in Kenya?
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Through Kayjah, you can access ZBOM Pure (modern kitchen systems), ZBOM Enjoy (mid-range kitchen and dining), and ZBOM Living (bedroom furniture, wardrobes, and living room collections). All products are fully customisable.
Do ZBOM products come with a warranty?
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Yes. All ZBOM cabinetry and furniture comes with a 10-year warranty on hardware components. Board and surface warranties vary by product line. Our installation team also provides a workmanship guarantee.
Logistics & Scope
What areas in Kenya does Kayjah serve?
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Kayjah is based in Nairobi and serves clients across Kenya and East Africa, including Karen, Runda, Kilimani, Westlands, Lavington, Kileleshwa, Mombasa, Nakuru, and the wider region.
Does Kayjah take on commercial projects?
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Yes. We design for both residential and commercial spaces — including offices, executive suites, boardrooms, and hospitality interiors.
What happens after the project is complete?
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Every Kayjah project includes a follow-up to ensure everything is working as expected. If anything needs adjustment — a drawer alignment, a lighting tweak, a touch-up — we take care of it.
Still have questions?
Our team is happy to answer anything we haven't covered here. Reach out through any of the channels below — we typically respond within a few hours.
Ready to start your project?
Every extraordinary home begins with a conversation. Tell us about your vision and we'll show you what's possible.
Book a Consultation